努力做好协调服务,助企业顺利通关

To: Zhuhai Import & Export Chamber

Attn: Ms. Zhang Meizhen

CC:Zhuhai Municipal People’s Government.

至：    珠海市进出口商会

敬启人：张美珍 副会长

感 谢 函

Dear Ms.Zhang Meizhen,

亲爱的张美珍副会长，

      Hereby I would like to represent of Russian TOSOT who is the sole agent of TOSOT, the second brandname of GREE Electrical Appliances, INC. of Zhuhai, the BIGGEST air-con maker in the world to express our sincere gratitude for your personal & warm help, support and coordinate in difficult situation when our delegation passed Zhuhai Jiuzhou Port on Mar 8^th,2011.

      在此我谨代表俄罗斯大松空调，对2011年3月8日下午，我经贸团一行在珠海九州港通关遇到困难、及时得到您鼎力相助之事宜，向您表达我们诚挚的感谢。

（注：俄罗斯大松公司，是世界最大的空调生产厂家珠海格力电器有限公司旗下的第二大品牌——大松空调在俄罗斯的独家经销商）

      From Mar 6^th to 8^th,2011, total seventy members of Russian TOSOT’s air-con distributors delegation had a VERY impressing visiting and traveling to GREE’s company and Zhuhai city. All of us were confident to cooperate with GREE to get more and more successful in Russian air-con market in the coming years.

     2011年3月6日-8日期间，我俄罗斯大松空调经销商经贸团一行70人，在走访和调研珠海市和珠海格力电器后，留下了非常深刻的印象。代表团的所有成员都对与格力电器合作、共同成功开辟最近几年的俄罗斯空调市场充满信心。 

Unfortunately when we were passing the Zhuhai Jiuzhou Port Customs, one member of the group was found his visa-upon-arrival had some problem. He could NOT be allowed to pass through Zhuhai Port, he was orderred by the Port’s official to pass through ShenZhen Customs, which is three hours by car from Zhuhai. It is extreme difficult for the whole group and for him. Because he could not speak English and he had to miss the flight from HK to Moscow. We had to call GREE’s company to ask for URGENT help because we had no choice at that time

但是当我们结束访问、即将经珠海九州港前往香港机场回莫斯科时，我经贸团在珠海九州港的通关遇到了麻烦：我团其中一名成员的落地签证有问题，按照当地官员的要求，他必须从深圳通关，但是从珠海到深圳有3小时的车程，这意味着他将无法赶上从香港起飞、前往莫斯科的航班，并且这名成员不懂英语，他必须跟随大团！我们在相当无助的情况下，只能请求格力公司提供紧急救助！

      It is surprised, surely appreciated that you came to the Port immediately and helped us to solve the URGENT problem. After the one member passed the Customs finally, we relaxed and we appreciated for you ABSOLUTELY.

     更加令我们惊讶的是，您在这个紧急时候出现了，我们看到经过您亲力亲为进行了一系列的协调之后，所有的问题随之解决。当我团最后一名成员顺利通关，我们心里对您油然产生难以溢于言表的感激！

I would like to express our appreciation for your professionalism and efficiency in the resolution of issues. Thanks again! 

We wish you prosperity and success!

在此我再次对您专业、高效的办事作风深表敬意，顺祝您安康、一切顺利！

Best regards,
Alexander Kormushkin

Marketing Director

俄罗斯大松空调公司

亚历山大·克姆斯基

市场总监